Care Services

Elderly Care

Sterling Care group is close to home and close to your heart. We just don’t support, we help you ease the stress. We provides variety of home care services to our elderly service users all committed to combining excellence in care delivery with compassion. As a person-to-person service, we are dedicated to providing our elderly service users with the best care professionals and the highest levels of client service and satisfaction. We offer a variety of care packages for elderly people within their own home which includes:

Companionship and socializing, Preparing meals and support with eating, Shopping

Washing, bathing, dressing and undressing, Managing continence, Light household cleaning, Assisting with washing, ironing, laundry and linen, Going on outings and assisting with community based activities. Our approach to caring for our elderly people is flexible hence, providing our service users with as much or as little help required while protecting their privacy and dignity during personal care and at all times.

Our elderly care services includes:

  • Companionship and socializing
  • Preparing meals and support with eating
  • Shopping, collecting pensions medication and similar chores
  • Washing, bathing, dressing and undressing
  • Managing continence
  • Light household cleaning
  • Assisting with washing, ironing, laundry and linen
  • Going on outings and assisting with community based activities
  • Support with a handyman, driver, and gardener.
  • Live-in care

Palliative Care

A Health Care Assistant Reading Newspaper To Senior Female Elderly In Bed At Home

Palliative care, or often referred to as end of life care, is offered to our service users who suffer from a range of progressive illnesses that may be terminal. At Sterling Standard, we know that given a choice many individuals would prefer to die at home, however for both them and their families the fear, emotional hurdles and practicalities of caring for someone at this stage of life can be challenging. Reflecting this, we have a dedicated palliative care service to support clients and their loved ones at home.  Our dedicated team aim to help your loved one to lead the highest quality of life that they are able to for those needing palliative care at home.

The palliative care team at Sterling Standard Care Group recognizes that due to medical advances, people with serious illnesses are often living in poorly conditions for longer. Ensuring dignity, compassion and respect in these circumstances is a priority in the care we provide.

Live-in Care Service

A health care assistant taking care of an elderly person at home

It may have been overused, but the reality remains “there is no place like home”. Acquainted environment, our own space, near-by friends, relatives including pets are irreplicable. Hence why some people needs live-in care but with same goal of remaining at home. Sterling Standard live-in care service is designed to make your home life better where a carer comes to live with you 24hours a day in your home to provide a person-to-person service. 

At Sterling Standard, we are dedicated to providing our clients with the best care professionals and the highest levels of client service and satisfaction. To make your live-in care service a great experience, we embrace individuality. We devise care packages for you that focuses on your preferred lifestyle, personal care and support required to help you live well at home. The support our live-in carer provides is not limited to mobility and personal safety, Personal care (running a bath, dressing, bathing, going to the toilet etc.), Managing medication, Shopping and cooking, Housework (laundry and other light domestic duties), Pet care, Personal administration and Driving where applicable. All these greatly depends on the bespoke care plan we put in place for you. We provide live-in service for complex care needs including dementia, stroke, learning difficulties sensory loss and many more.

Our focus is centered on quality, consistency and compassion thereby ensuring that our live-in service users receive the best available bespoke care . Sterling Standard set an objective towards supporting our clients such as providing live-in care service that is positive and beneficial towards their independence, supporting our service users in rebuilding or developing their self-esteem. We are experienced in providing long-term or short-term live in home care all over London and Outside London. This enables you to continue to enjoy living in your own home for as long as possible. We know that continuity is important to you and that’s why we aim to place carers for up to three months at a time. Sometimes carers will stay much longer.

Reablement / Post-Hospital Discharge Care

Doctor Visiting Senior Male Patient On Ward

No one envisage suffering a knock-back in life due to illness or unforeseen accident or injury  that threatens our activities of daily living or our lives. Also returning home subsequent to being hospitalised can be daunting for anyone, particularly where there is loss of physical strength or self-confidence in their capabilities to carry out things they used to do for themselves.

As a result of this, Sterling Standard set an objective towards supporting our reablement service users by providing a service that is positive and beneficial towards their independence, supporting our service users in rebuilding or developing their self-esteem so as for them to be able to support themselves with tasks of daily living in the course of time. Our trained reablement teams support people of all ages and needs to regain their skills and confidence at home, reducing or removing all together the need for ongoing care. Our reablement service and care provision is set-up in a person-centered manner and developed on measurable goals and constructive outcome. As a learning organization, our reablement team are constantly trained to understand the importance of supporting our service users under reablement to attain their goals. We design our services and associated processes such that our service users receives the highest possible standards of care within the comfort and independence of own home.

Respite Care

Female Health Care Assistant taking a disabled man in a wheelchair for a walk along the street

Our respite care provides short term breaks to main carers working with family members or friends. There are many respite care options and strategies that you may not be aware of. We acknowledge that seeking support and maintaining one’s own health is key to managing the care giving years. With respite care main carers become less exhausted, isolated, or overwhelmed. Finding the right balance between care giving responsibilities and other commitments requires persistence, patience, and preparation and we are here to assist with that. Over the cause of time, the demands of caring for your partner, a loved one or a family member on a full-time basis can leave you feeling tired and in need of a little time to restore your energy. Short-term respite care gives partners and family members who normally take the responsibility for providing care the opportunity to take a well-earned break. There are an increasing number of families in the UK who now care for their elderly loved ones for many reasons including cultural ones and this experience, without an alternative, maybe stressful. Sterling Standard Care Group can assist the family carer with service cover from a couple of hours break to 24 hours support.


A health care assistant cutting hair to elderly woman

At Sterling Standard we understand the challenges often inherent in supporting someone with dementia and reflecting this, we are committed to providing holistic, high quality, person-centred care and support to both you and your family. Many of the difficulties associated with dementia such as; confusion, memory loss, aggression and incontinence can mean those suffering from dementia feel that it is harder to remain independent and live their normal lives. We believe in seeing the whole person and not just the condition. We talk to you and your family to find out what is important to you, what you can do and what you would like to achieve from your care and support. Also assisting someone with dementia requires both a practical understanding of the illness itself and an insight into the psychological and emotional journey that often takes hold as it progresses. Sterling Standard Care Group have specialist training to support people with Dementia or Alzheimer’s disease through the challenges these illnesses bring. You might be wondering how to respond to behaviours and situations caused by dementia or how to care for your loved one with dementia in a dignified way. Through our years of providing home care to many elderly people with dementia, we have a lot of answers to these questions. We are here to help.

Learning Difficulties

Eleven year old biracial disabled boy in wheelchair holding hands with caregivers while on a walk outdoors

Enjoying a life that has purpose and meaning is equally important to us all. People with learning disabilities are no exception. Using services that provide care in the community supports people with learning disabilities to live ordinary and fulfilling lives. We support our service users to be:

  • Keep connected – meet friends and family, go to school, college or clubs, pursue a favourite hobby
  • Keep fit and healthy – attend medical appointments, eat well or go to a fitness centre
  • Stay independent – manage money, take a shopping trip to town or pay bills
  • Maintain a daily routine – get up and go to bed
  • Keep your home clean and tidy – help with domestic chores like washing and ironing

Having specialist care needs should not prevent you from taking full advantage of everything life has to offer. Our care workers provide support at home which enables people with physical disabilities to live independent and active lives.

Complex Care

The duties we provide within the group of above services are not limited to:

Companionship Services

  • Offer companionship and conversation
  • Arrange appointments
  • Help with travel arrangements
  • Stimulate mental awareness
  • Escort to appointments
  • Assist with clothing selection
  • Assist with entertaining
  • Help with reading
  • Participate in hobbies and crafts
  • Monitor diet and eating
  • Buy magazines, papers and books
  • Rent and play films
  • Plan visits, outings and trips
  • Visit neighbors and friends
  • Accompany to lunch or dinner


Home Help Services

  • Collect prescriptions
  • Provide light housekeeping
  • Dusting and vacuuming
  • Help with washing and ironing
  • Make beds and change bed linen
  • Answer the door
  • Organise wardrobes and cupboards
  • Take out rubbish
  • Meal preparation and tidy away
  • Check food expiry dates
  • Supervise home maintenance
  • Oversee home deliveries
  • Care for houseplants
  • Assist with pet care
  • Prepare shopping lists
  • Help with general shopping

Personal Care Services

  • Help with bathing
  • Assist with dressing
  • Provide grooming
  • Help with incontinence care
  • Assist with eating
  • Dementia care
  • Alzheimer’s care
  • Provide respite care
  • Provide convalescence care
  • Provide medication reminders
  • Assist with morning/wake up
  • Assist with evening/tuck in
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